Shipping & Returns

Shipping

All orders are shipped within *24-48 hours from the time that your order was placed.

All orders ship out from our San Bernadino, CA warehouse. All orders are shipped USPS Priority Mail. All orders over $39 are shipped free of charge and orders under $39 are charged a flat shipping rate of $5.

*Orders marked as pre-order are shipped when available

 

Returns

Due to COVID-19, returns will not be accepted. We value the safety of our front line workers especially those working in our fulfillment center.

 

Exchanges

We have a 7-day exchange policy, which means you have 7 days after receiving your item to request an exchange if the item is defective.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.

To start an exchange, you can contact us at shop@hopehonorheal.com. We’ll send you a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange questions at

shop@hopehonorheal.com

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
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